How can Mobility Equip Online Help?
Welcome to Mobility Equip Online in Somerset. Here you will find the best mobility scooters, wheelchairs, adjustable beds, and mobility accessories to meet all your needs. Our knowledgeable staff are on the end of a telephone to help you with any queries you may have. With over 12 years’ experience we pride ourselves on providing an excellent customer experience.
Having the right wheelchair is so important, not only for independence but for comfort too. We provide a range of wheelchairs, including manual, prescription wheelchairs and an array of wheelchair accessories to make your chair your own. Helping you to make the most of your new piece of equipment.
If you spend more time in your wheelchair, then its more than likely you have a powerchair. If this is the case, having the perfect fit is so important. With everything from hand, chin or sip and puff operated, the choices can seem endless. Take a look at our powerchairs section and find the ideal match for you. If you’re not sure which chair is right for you, contact our knowledgeable team who can answer any questions you may have.
Not only making you more comfortable but giving you your independence too, is how an adjustable bed can really help. Here at Mobility Equip online, we know how important the perfect nights sleep can be. We have a select range of adjustable beds and medical beds, that are ideal in so many situations.
If you need regular care and need control of your sleeping environment, we have a choice of medical beds to help give you the ideal solution. Even if you just need that bit of extra adjustable support, having the perfect adjustable bed can be life changing. Our beds section has the products that can make this happen.
VAT relief for disabled people. If you’re disabled or have a long-term illness, you will not be charged VAT on products designed or adapted for your own personal or domestic use. Also, you will not be charged VAT on: the installation and any extra work needed as part of this. repairs or maintenance.
All applicable V.A.T relief products will automatically give you the options to complete the correct form before you finish your purchase.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt, transaction ID or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and you still have not received your refund yet, please contact us at customer@samevans.search4localdrafts.xyz.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at customer@samevans.search4localdrafts.xyz and send your item to: 2B Paxcroft Way, Trowbridge, BA14 7DG
Shipping
To return your product, you should mail your product to: 2B Paxcroft Way, Trowbridge BA14 7DG
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
You are not required to pass a test before using a mobility scooter, though if you have not driven before, or not driven for a while, we do spend time ensuring you know how to use the scooter in a safe way.
Any class 3 mobility scooter must be registered with the DVLA, filling in the V55/4 or V55/5 form which is available online.
Insurance is not a legal requirement, but many dealers would recommend you have it. You can ask your dealer about recommendations, find deals online or ask your insurance provider of other values.
As some mobility scooters can be taken on roads, there is a Highway Code based around this issue, provided by the British Healthcare Traders Association.
When engaged, freewheel levers allow your mobility device to be pushed. Your power chair is equipped with two manual freewheel levers, labeled either locked or unlocked.
Whenever you need or want someone to push your device for short distances, it can put into freewheel mode by having a person push the levers into the unlocked position:
Direct or prolonged exposure to water or dampness could cause your product to malfunction electronically and mechanically. Water can cause electrical components to corrode and the unit’s frame to rust. Your scooter or power chair should be examined periodically for signs of corrosion caused by water exposure, bodily fluid exposure, or incontinence. Damaged components should be replaced or treated immediately.
If your scooter or power chair comes in contact with water:
AGM and Gel-Cell batteries are designed for application in scooters and other mobility devices. These batteries are Federal Aviation Administration (FAA) approved (United States only), allowing safe transportation on aircraft, buses, and trains, as there is no danger of spillage or leakage. We suggest you contact the carrier’s ticket counter in advance to determine that carrier’s specific requirements.
Contact Mobility Equip Online today and discover the difference expertise and great customer service can make to buying your mobility equipment. Our skilled team are happy to advise and help you find the perfect mobility item for your needs. Contact us on 0845 094 3773 or contact us via email.
